Frequently Asked Questions


In anticipation of questions you might have about our services, we've provided some answers below.  If you need additional information, email us: info@paralegalsonline.org

Can paralegals do things just like lawyers?

Yes, within a defined scope of practice. In 2006, the Access to Justice Act became law in Ontario. It sets out permissible areas of practice for a licensed paralegal, such as representing someone:

  • In Small Claims Court;
  • In the Ontario Court of Justice under the Provincial Offences Act;
  • On summary conviction offences where the maximum penalty doesn't exceed six months' imprisonment;
  • Before administrative tribunals, including the Financial Services Commission of Ontario (FSCO).

A licensed paralegal can do the following in the course of representing a client in any of the above-mentioned proceedings:

  • Give legal advice concerning legal interests, rights or responsibilities with respect to a proceeding or the subject matter of a proceeding;
  • Draft or assist with drafting documents for use in a proceeding;
  • Negotiate on behalf of a person who is a party to a proceeding.

I'm confused by what I hear about paralegals — How do I find a qualified, licensed paralegal?

Guidelines for Choosing a Paralegal

  • Call a few different paralegals and ask them if they’ll take your case.
  • Ask them how much they charge, either per hour, or per case.
  • If they offer a free initial consultation, book a meeting with them.
  • Ask about their experience with your type of case.
  • Ask for a cost estimate of their services for handling your case.
  • Ask if you're billed on a monthly basis or at the end of your case.
  • Ask if you will have to pay for anything else besides their fee.

Is it true a paralegal charges half what a lawyer charges for the same service?

Lawyers and paralegals set their own fees, based on the services they provide and each has different ways of fee calculation. Both may charge a fixed fee for doing a specific task, such as writing a demand letter or initiating a cause of action.  They may also set fees according to the monetary value of your case.

In other legal matters, paralegals and lawyers will keep track of time spent working on your case and they may charge an hourly rate.  Disbursements (expenses) such as photocopying, long-distance telephone calls, courier service, acquiring copies of court documents, court filings, retained experts or private investigators are all fully documented in a client’s final statement of services rendered.

Every legal problem is different, so it’s difficult to tell you how much it will actually cost to retain a paralegal. You need to talk about fees when you meet with your paralegal for the first time.

Are professional fees and court costs the same thing?

Legal fees and court costs are two separate costs of proceeding with a Small Claims Court action.  Legal fees are the fees and disbursements that you pay to your paralegal for representation.  Court costs are the various filing fees that you pay to the Small Claims Court to process documents at the various stages of your case.

The successful party in a proceeding is entitled to receive 100% of their court costs reimbursed to them by the unsuccessful party.

The successful party is also entitled to have a portion of their legal fees reimbursed to them by the unsuccessful party. The judge will ultimately decide what percentage of those fees will be reimbursed. There are various factors that play into a judge's decision with respect to court costs including bad faith proceeding, unprofessional behaviour, etc.